Contact us

Get in Touch

We're here to assist you with any inquiries about our jewelry collections or your orders. Please don't hesitate to reach out through the following channels:

Email Support

For general inquiries and customer service:

Customer Service: [email protected]

Business Inquiries: [email protected]

Our team typically responds within 24-48 hours during business days.

Corporate Address

KisetsuAdorn Ltd.
45 Jewelers Lane
Silver District
London EC1V 9LT
United Kingdom

Please note this is our administrative office and not a retail location.

Operating Hours

Our customer service team is available:

Monday-Friday: 9:00 AM - 6:00 PM (GMT)
Saturday: 10:00 AM - 4:00 PM (GMT)
Sunday: Closed

We observe UK public holidays.

For immediate answers, you may find our FAQ section helpful regarding shipping, returns, and product care.

Response Time

We strive to respond to all inquiries within: