Privacy policy
Information We Collect
At KisetsuAdorn, we collect the following types of personal information when you interact with our website:
- Contact Information: Name, email address, shipping/billing address when you place an order
- Payment Information: Credit card details processed through our secure payment gateway (we do not store full payment details)
- Technical Data: IP address, browser type, device information, and cookies for website analytics
- Purchase History: Records of products purchased for order processing and customer service
How We Use Your Information
We use collected information for the following purposes:
- To process and fulfill your jewelry orders
- To communicate about your orders and provide customer support
- To improve our website and product offerings
- To prevent fraud and enhance security
- To comply with legal obligations
We will never sell your personal information to third parties.
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Shipping carriers, payment processors, and IT service providers necessary for order fulfillment
- Legal Compliance: When required by law or to protect our legal rights
- Business Transfers: In case of merger, acquisition, or sale of assets
All third parties are contractually obligated to maintain confidentiality and security of your data.
Data Retention
We retain your personal information only as long as necessary:
- Order information: 7 years for tax and legal compliance
- Customer service communications: 3 years
- Marketing preferences: Until you opt-out or request deletion
Your Rights
Under GDPR, CCPA, and other privacy laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (subject to legal limitations)
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us through our website contact form.
Data Security
We implement appropriate technical and organizational measures to protect your data:
- SSL encryption for all data transmissions
- Regular security audits and vulnerability testing
- Limited access to personal data on a need-to-know basis
- Secure storage systems with access controls
Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your preferences
- Analyze website traffic and performance
- Enable shopping cart functionality
You can manage cookie preferences through your browser settings. Essential cookies cannot be disabled as they are necessary for website functionality.
International Data Transfers
As an international business, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws through:
- Standard Contractual Clauses (EU)
- Adequacy decisions where applicable
- Other approved transfer mechanisms
Policy Updates
We may update this policy periodically. Significant changes will be notified through our website. The last update date is displayed below.
Last Updated: [Insert Date]
Contact Us
For any privacy-related inquiries or to exercise your rights, please use the contact form on our website.
